Marriott is counting on innovation in China to help beat off competitors. Last summer, two of its hotels debuted facial recognition technology, allowing guests to check-in within 60 seconds using software from a joint venture with China's intemet company. The technology is still in the pilot stage, but Marriott hopes eventually to roll it out globally.(Marriott's big bet on Asia: 300 new hotels, butlers on WeChat and 60-second check-in,CNN)
Comment:
China, Marriott's top international market and the world's biggest source of outbound tourists, will get more than half of its new hotels in the region. To win more Chinese customers, the company has been adding new services that appeal to them directly, and guests can enjoy the convenience from the new technology and innnovation.
(Editor Shao Jingjing)
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